Privacy Policy

1. Introduction

Reat AI ("we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website, services, or tools. We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Definitions

• Personal Data: Information that identifies or can be used to identify an individual.
• Usage Data: Data automatically collected when using our service (e.g., IP address, browser type).
• Cookies: Small data files stored on your device to enhance your experience.
• Service: The website, software, and features provided by Reat AI.
• Processor: A third party who processes personal data on our behalf.

3. Data We Collect

• Account Information: Email address and authentication data.
• User Content: Prompts, chats, uploaded files, feedback, and GPTs you create.
• Payment Data: Processed by trusted third-party providers. We do not store full card numbers.
• Usage Data: IP address, device info, browser type, timestamps, crash/error reports.
• Cookies & Tracking: See Section 6 for details.
• Safety Data: Signals related to spam, abuse, or security issues.

4. How We Use Your Data

• To provide, personalize, and improve our services
• To manage your account and process requests
• To detect and prevent fraud, abuse, and security issues
• To process payments and manage subscriptions
• To comply with legal and regulatory obligations
• To communicate updates, features, and service changes

5. AI Model Providers

Your inputs may be processed by third-party AI providers. We may share:

• Prompts, uploaded content, and GPT data
• Technical metadata (e.g., browser, language)
• Security signals (e.g., abuse/spam indicators)

These providers are contractually required to protect your data and may not use it for training purposes without your consent.

6. Cookies & Tracking Technologies

We use cookies to enhance your experience. Types of cookies include:

• Essential: Required for site functionality and login
• Analytics: Help us understand how the service is used
• Functional: Store your settings like theme or language

You can adjust your cookie settings in your browser. Blocking cookies may impact certain features.

7. How We Share Your Information

We may share personal data with:

• Service providers (e.g., cloud hosting, payment processors, analytics)
• Government or legal authorities when required by law
• Entities involved in a merger, acquisition, or business transfer

We do not sell your personal information.

8. Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this policy, including legal, security, and operational needs. You can request deletion, subject to certain exceptions.

9. Your Rights

You may have the right to:

• Access or request a copy of your data
• Correct inaccuracies in your data
• Request deletion of your data
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected]. We may need to verify your identity before proceeding.

10. International Transfers

Your information may be transferred to and processed in countries outside your residence. Where required, we implement safeguards such as Standard Contractual Clauses to protect your data.

11. Data Security

We apply technical and organizational security measures—like encryption, access controls, and monitoring—to protect your data. However, no system is completely secure.

12. Children's Privacy

Our services are not intended for children under 13 (or the age defined by local laws). We do not knowingly collect data from minors. Please contact us if you believe a child has submitted personal data.

13. Policy Updates

We may update this Privacy Policy from time to time. The “Effective Date” indicates the latest version. If we make material changes, we’ll notify users via email or in-app notice.

14. Contact Us

If you have any privacy-related questions or requests, you can reach us at:

• Email: [email protected]
• Website: https://www.reat.ai
• Contact Form: https://www.reat.ai/contact