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Refund Policy

Effective Date: January 3, 2026

1. Overview

Reat AI offers subscription-based access to our AI chat services and agent ecosystem. This Refund Policy outlines the terms under which you may request a refund and our general policy on cancellations.

2. Free Trials

If your subscription includes a free trial, you will not be charged until the end of the trial period. You may cancel anytime during the trial through your account dashboard to avoid being charged.

3. Refund Eligibility

Reat AI generally does not offer refunds for subscriptions once a payment has been processed. However, we may consider refund requests under the following limited circumstances:

  • Duplicate charges due to a technical error.
  • Unauthorized transactions confirmed by our support team.
  • Failure to access the service due to issues on our end.

4. How to Request a Refund

To request a refund, contact our support team within 7 days of the charge date. Include your account email and a brief explanation of your issue. We may request additional information to process your request.

5. Stripe Payments

All payments are securely processed through Stripe. Refunds, if approved, will be issued back to the original payment method via Stripe. Processing time may vary depending on your bank or card issuer, typically within 5–10 business days.

6. Subscription Cancellation

You may cancel your subscription at any time from your account settings. Once canceled, you will retain access for the remainder of the current billing period. No partial refunds will be provided for unused time unless explicitly stated otherwise.

7. Contact Us

If you have any questions about this policy, reach out to us:

Refund Policy | Reat AI